Last updated: July 2026
LuxyPaws (“we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from luxypaws.com.
Information We Collect
When you place an order or interact with our website, we may collect the following information:
- Personal details: name, email address, shipping address, phone number
- Payment information: processed securely by our payment provider (we do not store card details)
- Device & usage data: IP address, browser type, pages visited, time spent on site (via cookies and analytics tools)
How We Use Your Information
- To process and fulfill your orders
- To send order confirmations and shipping updates
- To respond to customer support inquiries
- To improve our website and product offerings
- To send promotional emails (only if you’ve opted in)
Sharing Your Information
We do not sell or rent your personal data. We may share your information with trusted third parties only as necessary to operate our business, including:
- Fulfillment and shipping partners (to deliver your order)
- Payment processors (to handle transactions securely)
- Analytics services (e.g., Google Analytics) to understand site usage
Cookies
Our website uses cookies to enhance your browsing experience, remember cart contents, and analyze traffic. You can control cookie settings through your browser. Disabling cookies may affect some site functionality.
Data Retention
We retain your personal data for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time by contacting us.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications at any time
- Lodge a complaint with your local data protection authority
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@luxypaws.com.
